Photo by Minku Kang on UnsplashWith the rise of AI software and other forms of automation, it seems like nearly every single business is hopping on the automation train and there are some benefits to that. With all the benefits and time-saving hacks of automating various aspects of your business, it can be a little overwhelming to see what can be automated in your business and what still needs to be done by a human.
Still, there are some things that every single small business can automate so they can turn their business towards other things that actually make them money and increase the number of customers coming in through the door.
Social Media Management
How much time do you spend on your social media accounts, typing up posts and getting just the right keywords and data entered to make sure that your posts drive results?
It probably is a bit too much time, and even if your social media work is worth it, you can spend less time and get the same (if not better) results by using automation.
Plenty of social media automation websites are able to let all sorts of scheduling criteria happen. You can have your posts be on certain days or times, or you can send out a special post with just a hit of a button!
Accounts Payable
Of course, one of the best things that you can fully automate is your business’s money. For example, you might want to automate your invoices to make sure that your payments go out on the successful completion of an order.
Or you might want to make sure your accounts payable system is fully automated so you don’t have to worry about everything and can instead get back to the production side of your business.
There are plenty of websites and ways to automate your business, for example, there are websites that allow you to instantly create pay stub records like FormPros.
Customer Support
Alright, first you don’t want anyone who calls into your customer support hotline to be met by a robot that doesn’t solve the problem and makes everyone angrier. Instead, you need to use automation to screen the calls and emails by guiding your customers to problems that they can solve on their own.
Automation will connect your applications and websites, while also making it easy for the customers who have basic problems to be directed to online help. Then those with real problems that require a human will be brought to them and can be given the specialized help they need.
Scheduling Calls, Appointments, and Meetings
Finally, every single business seems to have issues with getting calls scheduled. Either your team isn’t available or the other client isn’t available, or communication to schedule the call is so slow and time consuming it might not even be worth it at all.
Thankfully, rather than playing the ‘will they, won’t they’ whenever it comes to getting a meeting set up, you can instead use an automated scheduler.
This software allows both you and your clients to jointly schedule calls whenever you are ready for them, and then you can spend less time trying to get on the call… and more time having the meetings that will change your business and put some more money in your pocket.
Don’t Be Afraid To Automate
Automation isn’t just a passing fad or something that will go away, instead, it is something that will always be around and is going to grow much bigger. So the faster you can automate your business, the faster you can get onto the big picture items that actually matter to your business.