The leading expert in open pooling in Europe, PAKi Logistics, has rolled out its new Enterprise Resource Planning (ERP) system. The new system is a further important building block in the digitalization of the company’s entire supply chain operations optimizing business processes and service delivery. The highly flexible architecture also enables a higher level of customized possibilities for customers.
Thirteen different applications related to PAKi Logistics’ services ensure an optimized user experience. The new ERP automates processes for PAKi’s core services, such as pallet orders and returns, drop & drive and e-Vouchers, as well as accounting and offers paperless document management. The customer structure has been completely redesigned; this makes PAKi Logistics’ services even easier for customers to understand and interact with. For example, they can see what activities are taking place in the PAKi spots and the spots can, for example, add opening hours or issue status messages on warehouse storage levels.
“For us, the new ERP is another important step in our digitalization strategy and ensures more service, more security and a higher level of transparency for goods flows with standard load carriers,” says Ingrid Faber, interim CEO of PAKi Logistics. “Thanks to the new architecture, all processes are now better structured and can therefore be precisely tailored to individual customer needs,” emphasizes CFO Sven Kokemor. “The customer has more control over what happens with his orders, and the processes are more stable, error-free, and run very smoothly.”
The cloud-based system has many practical advantages: Customers no longer have to deal with so many debtor numbers as today, as these can now be aligned to accounts. The connection to customers’ own systems is also simplified by standardized interfaces. The systems are optimized in the architecture so that there is more feedback on the order status and thus fewer errors are possible. Documents are archived in conformity with the law and can now also be accessed on the move. In addition, the system is the basis for sophisticated business intelligence, which will enable improved forecasting and additional insights into the future.
CEO Christian Agasse leaves PAKi Logistics
In other news, Christian Agasse, the CEO of PAKi Logistics, has recently left the company. Therefore, Christian Agasse’s role as a member of the Faber Halbertsma Group board has also come to an end.
Ingrid Faber, CEO of the Faber Halbertsma Group, has taken over the position of CEO of PAKi Logistics, on an interim basis, until a new CEO is found.
Ingrid Faber stated: “We very much regret Christian Agasse’s departure and wish him all the best for the future, both privately and professionally. We sincerely thank him for 13 successful years in various positions at PAKi Logistics. He has both helped and guided the company to achieve significant and ongoing growth, this reflected by the fact that it now has some 220 employees necessary to continue the momentum and effectively provide the PAKi open pool service. During his tenure, he also pushed forward the digitalization of the company’s operations and established a satellite office in Toulouse, France, in order to further expand the markets in France, Spain, and Morocco.”
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