Pallet Dispute: Jerry Welcome Comments on Pallet Attacks – Need for Scientific Approach, Customer Focus

The trouble with this blog format is that a lot of people tend to miss the comments under the original post. Jerry’s observations about the current pallet posturing are important, so I am placing them as a new post below:


I couldn’t agree with you more. It really seems senseless to continue these types of attacks, rather we should be focusing on if there is a real problem, solving that problem and moving along. Trying to claim one system is superior to another is not the way to go. Selling based on the customers needs and expectations is all that is important. Each product has its advantages and disadvantages. No system is entirely 100% right for every situation. We really need to focus our attention and our customer’s attention on what’s important. We need to have the science to back up what we claim, and we all need to work together to insure that all products are delivered efficiently and safely to the end user. I hope in the New Year we can focus our attention on what’s really important in the transport packaging sector and tone down the rhetoric.


  1. I agree that the attacks between these organizations are mindless. The market competition between plastic and wood pallets is ugly and they make no attempt to hide it. Customers aren’t going to feel good about doing business with pallet suppliers, let alone treat them as respected business entities, as long as this industry continues to send the message that it can’t play nice with its competition.

    Steve Jobs is notorious for trash-talking his competition (i.e. Google), but he can pull it off because people LOVE his products. My confession is that I enjoy following the competitive slander between Apple and Google because both companies are extremely profitable, well-run, and truly innovative. In a way, following their fight is like watching Muhammad Ali fight Joe Frazier. These were two of the best fighters in the world and one was way out of the other’s league. It took tremendous amounts of bravery and courage for Ali to step into the ring with Frazier again and again, against the odds. That kind of courage is powerful and those kinds of fights are respected.

    On the other hand, pallets are a commodity and are far less popular than technology. When I see this riff between the NWPCA and iGPS, before I change the channel, I ask myself, how courageous is it for iGPS to claim that their products are more environmentally sound, when plastic pallets are made with petroleum, one of the world’s most precious and limited natural resources? How courageous is it for the NWPCA to insinuate that plastic pallets are responsible for that butter being contaminated in Texas, when the butter was shipped on wood pallets? Neither of these organizations are being anyone’s hero.

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