Jettainer, the leading international service partner for outsourced ULD management, is launching JettCare, a new program to create awareness for the value and importance of air freight containers and pallets. This will involve training several thousand ground services staff, making them “ULD-X-Perts”.
Expenditure on repairs is a significant cost factor in ULD management. In the specially developed training course, participants will learn how to handle ULDs correctly, prevent damages and understand the operational and financial effects of any faulty or missing ULDs. Those who complete the training program will receive a “ULD-X-Pert”-certificate.
“The JettCare program is enabling us to invest in sustainable ULD management and conserve resources. By creating awareness in ground handling staff, we will also reduce costs, which will, in turn, benefit our customers,” says Carsten Hernig, Managing Director of Jettainer.
In addition to the training course, Jettainer is also gaining help from its little mascot, JettJack. Containers will initially receive stickers with Jettjack and comic-style callouts focused on handling ULDs correctly. A trial run initially involves two airlines. After testing, the stickers will be rolled out to other customers as well.